Monday - Friday
6:50am to 6:30pm
$4.00 -
Each Time You Get on The Bus
- U-Trans Direct is a curb-to-curb paratransit service for people with qualifying disabilities of any age.
- Riders must be unable to use the fixed route buses.
- This service is available for any purpose.
- Riders must complete the application process to qualify.
- Call the U-Trans dispatch office at 1-888-227-8206 to schedule your pick-up and return appointment. (To be assured of getting the times that you desire, please call well in advance.)
- Please have your fare ready; must be exact amount.
- If you need extra services, such as using a walker or wheelchair, please notify the scheduler to ensure you receive the type of service you require.
- If you have a personal care attendant, (PCA) he or she may ride with you at no extra cost.
- Please be ready when the bus arrives; drivers are on a tight time schedule.
Paratransit Application
FAQ's
Application
ADA Paratransit Policy & Procedure
U-Trans Passenger Service Guide
Grievance Appeal Process
Direct Service Refusal and Suspension Policy
Federal Regulations for Paratransit
49 CFR Part 37 - Transportation Services for Individuals with Disabilities
