Fares

COVID-19 (CORONAVIRUS) UPDATE: Beginning May 1, 2020 UTrans will be temporarily suspending fares to limit the interaction between UTrans Drivers and Passengers. There is currently no fare to ride a UTrans bus.

Regular One Way$2.00
Reduced Fare$1.00
Day Pass$5.00
Kids 0-17 Ride Free
Student ID Required for High School
FREE
Regular Monthly Pass$50.00
Monthly Senior/Disabled/Veteran Pass1$25.00
UCC Term Pass2$50.00
Ticket Book$20.00

UTrans offers a reduced fare program for $1.00 each direction.

You qualify if you are a…

  • Senior
  • Person With a Disability
  • Medicare Cardholder
  • Veteran

1 Senior/Disabled/Veteran Monthly Pass available to passengers aged 60+, Veterans or with a documented disability at any age.

2 UCC Pass available to UCC students only. Passes must be purchased at the UCC Administration office and are good for one term of college only. Valid student ID must be presented with pass to ride.

Table of Contents

ADA Accessible Buses

All of our buses are ADA accessible with wheelchair lifts. Please note that each lift supports a maximum weight of 600 lbs, which includes the combined weight of the wheelchair and its occupant.

The wheelchair lifts are also helpful to people with walkers/canes or who have difficulty climbing stairs.

TTY and TRS users…

Dial 7-1-1 for Oregon Telecommunications Relay Service! A free public service for communication between standard (voice) users and persons who are deaf, hard-of-hearing, deaf-blind, and speech-disabled using text telephones (TTYs) or PCs via the Internet.

7-1-1 and other telephone numbers provided by Oregon TRS. For more information about TRS services visit www.oregonrelay.com.

Bikes Allowed on Buses

With a bike rack on all Umpqua Transit buses, you can make bike riding part of your regular commute. Bike and Ride is a great way to keep you and the environment in shape. Ride part way to work and finish your trip aboard a bus, or take the bus one way. A regular ride will help keep you in shape, and save you money on parking, gasoline and car maintenance. Plus biking and busing help lower traffic congestion and preserve air quality. Consider the Bike and Ride option for fun, too. Taking a bus to a park or bike path can make your trip safer and more fun.

Bikes are a first come, first served basis. Each bike rack can carry two or three single seat bicycles on a first come, first served basis. No tricycles, tandem bicycles or motor powered vehicles allowed.

The driver cannot load your bike for you, but they can help you by telling you how to load. Squeeze the handle to lower the rack, load your bike and the squeeze the handle again to raise the bike rack back into place.

Be careful when raising the bike rack as the front tire of your bike can spin and the handlebars can swing around.

Bus Rules

Please…

  • No unnecessary conversation with the driver while the bus is moving.
  • Please have exact fare or your pass ready before you board.
  • Front seats are reserved for the elderly or people with disabilities. Please vacate upon request.
  • No tobacco use or smoking allowed. This includes E-Cigarettes. Extinguish cigarettes and/or dispose of chew well before boarding.
  • No alcohol, illegal drugs or criminal activity.
  • No disorderly conduct, harassment, threatening or offensive language.
  • Carry on packages must not exceed the equivalent, in size, of 4 grocery sized bags. Passenger must be able to carry all bags/packages on in one trip and contain them in their seating area.
  • Practice good personal hygiene. No repulsive odors that cause extreme discomfort to UTrans passengers or create a Health & Safety issue.
  • Firearms, weapons (including knives with blades exceeding 3 ½ inches) or flammable materials are prohibited.
  • No eating or drinking allowed (except water from bottles with sport cap or containers with a screw top lid). Finish open food and beverage before boarding.
  • No littering or spitting.
  • All passengers (except infants who are held) must wear shirt, shoes, pants/shorts, dress or comparable clothing on UTrans buses and in UTrans shelters.
  • Passengers must cover any exposed skin that may transmit communicable disease.
  • Keep your feet on the floor.
  • Strollers must be folded when the bus arrives at the stop and must not block access to any aisle or stairway.
  • Sit down quickly and remain seated while the bus is in motion.
  • Service animals are welcome in our vehicles. Pets must ride in a pet carrier.

If your actions or behavior create a hazard or interfere with the safe operation of a UTrans bus you may be subject to removal, citation, or arrest.

Thank you for your assistance!

Passenger Rules and Information

Passenger Assistance: Driver may leave the bus to provide minimal passenger assistance in boarding and exiting the bus.

ALL PASSENGERS MUST PAY A FARE OR PRESENT A RIDE TICKET UPON BOARDING THE BUS

Children five and under ride for FREE!

Title VI and ADA Non-discrimination Policy

UTrans Non-Discrimination Complaint Procedures

Frequently Asked Questions

First time riding the bus?

Let us walk you through the basics! Call our office at 541-440-6500 for assistance.

How to ride a UTrans bus…

Arrive at your stop a few minutes early. We have bus stop signs or shelters in most places throughout our system. As an added help to the drivers, please flag the bus (raise your hand straight up in the air) as it approaches. When it is dark, please carry a flashlight for your safety and added visibility. Signs on the top front of the bus above the windshield tell you the name of the route. Please refer to the system map for detailed maps and schedules. (see above)

Exact Fare…

Since our drivers carry no change, we ask that you have the exact fare ready as you board. If you need to transfer to continue your trip to your destination, our drivers will be happy to provide a transfer when you arrive at the transfer stop. Transfers cannot be used for the return trip.

Senior and disabled seating…

Out of consideration for our senior and disabled riders, please leave the seats in the forward section of the bus available.

Flagstops…

For areas that do not have bus stop signs, you can “flagstop” the bus. To request a “flagstop”, please wait for the bus at a pre-approved flagstop location where you can easily be seen by the driver, and in an area the bus can safely pull to the curb without blocking traffic. As the bus approaches, make sure to signal to the driver by raising your hand straight up in the air. Please wait for the bus to make a complete stop and open the front door.

During your trip…

Refrain from smoking and littering on the bus. No food or drinks for consumption. Please see Bus Rules for a complete list of rules.

Pets and Service Animals…

Service animals are welcome!

UTrans permits service animals to accompany individuals with disabilities in vehicles and into facilities. A service animal is defined as any guide dog, signal dog, or other animal individually trained to work or perform tasks for an individual with a disability, including, but not limited to, guiding individuals with impaired vision, alerting individuals with impaired hearing to intruders or sounds, providing minimal protection or rescue work, pulling a wheelchair, or fetching dropped items.

UTrans may refuse to transport service animals that are deemed to pose a direct threat to the health or safety of drivers or other riders, create a seriously disruptive atmosphere, or are otherwise not under the rider’s control.
For example, a rider with a service dog is responsible for ensuring the dog does not bite the driver or other riders. Conversely, a dog that barks occasionally would likely not be considered out of the owner’s control.

Animals, other than service animals, must be kept in an approved pet carrier.

Completing your trip…

As the bus approaches your stop, signal the driver that you want off by pulling the cord located above or along the windows. Please allow the driver plenty of notice, at least two blocks, so that they may make a smooth, safe stop.

Service hours…

Umpqua Transit fixed Roseburg route service operates from 6:34 a.m. to 7:28 p.m. Monday through Friday.

Umpqua Transit Commuter route service operates:

  • Roseburg to Winston from 6:05 a.m. to 6:34 p.m.
  • Roseburg to Sutherlin from 6:20 a.m. to 7:01 p.m.

South County Route 99 from Roseburg to Winston, Myrtle Creek, Tri-City, Riddle and Canyonville from 4:50 a.m. to 8:00 p.m.

Park and Ride…

There are numerous informal park and rides in each of the communities we serve. Please contact the Umpqua Transit office at (541) 440-6500 to help you find the one nearest you.